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Terms and Conditions

Terms & Conditions

Use of zanolife limited's (“zanolife”) websites including but not limited to https://zanolife.hk/ (“website”) and all electronic mail or communication provided by zanolife is subject to the terms and conditions set forth below. please read these terms and conditions carefully before using this website. by accessing this website you irrevocably and unconditionally accept and agree to be bound by these terms and conditions in full.;


Zanolife, a Hong Kong-based health check comparison and wellbeing company, sets up this Website with the intention to provide general information to customers and business partners. The content and services included in this Website are intended for educational and informational use only. Please note that we cannot accept any liability for any direct, indirect, incidental, special or damage or risk caused by or in connection with the use of, or reliance on, any contents of this Website.


Please be advised that browsing this Website or using its services or functionality does not make you a client of Zanolife. This Website is provided for general informational purposes and convenience, and not for creating any representation relationship between Zanolife and You. If you need medical advice, you should consult your local medical practitioner.

Use of this Website

This Website allows you to access our independent online service which provides information enabling the comparison of health check packages and health screening services offered by independent third parties including but not limited to imaging and diagnostic centres, doctors, hospitals and other medical, wellbeing and wellness-related professionals.

You may not access or use this Website if you refuse to be bound by these terms and conditions. These terms and conditions may at any time be revised, and all revisions shall become effective immediately. Any continued use of this Website shall be considered to be an acceptance of the newly revised terms and conditions. You furthermore accept the posting of any amended terms and conditions by us to this Website as sufficient notification of any such change, as revisions may be made without direct notification to you.

No Medical Advice

The content in and accessible through this Website, including newsletters and other materials requested by you through this Website, is for informational purposes only and does not constitute medical advice, medical treatment or medical diagnosis. The imaging services and laboratory tests described in this Website are for health assessment / health screening purposes only. It may be the case that despite a seemingly normal result, some individuals may be subject to undetectable medical conditions that may develop at a later stage. You should seek professional advice on any health and medical conditions from your doctor or other appropriate healthcare professional.


While Zanolife had made the best efforts to ensure the quality, accuracy and value of the services provided by our independent third-party providers of services listed on this Website, Zanolife shall not be liable for the availability, content or services of other third-party providers. Zanolife does not endorse the accuracy, satisfactory quality, completeness, non-infringement, compatibility, security, timeliness or reliability of any advice, opinion, statement or other material or database displayed, uploaded or distributed by those third parties.

The products and services discussed in this Website may not be suitable for all visitors and any decisions made based on information contained on this Website are the sole responsibility of each visitor to this Website.

Zanolife reserves all rights to make additions, deletions or modifications to this Website, including but not limited to these terms and conditions, at any time for any reasons without any prior notice to you.When we do so, changes in these terms and conditions will be posted on this Website and will be effective immediately. If you are a regular visitor to this Website, we recommend that you check these terms and conditions on a regular basis.

Any unlawful or void provisions found within these terms and conditions shall be deemed invalid without effect to the validity or enforceability of the remaining provisions.


This Website and its contents may contain inaccuracies or typographical errors and is provided on an “as available” and “as is” basis without any warranties or representations of any kind, express or implied.Any use of materials on this Website is done so at your own risk. Zanolife expressly disclaims all representations or warranties, express or implied, of any kind in relation to this Website or the material and information included on this Website.Zanolife does not guarantee that this Website will operate without interruption or error and accepts no responsibility for any such interruptions or errors, or that the information on this Website is complete, true, accurate or non - misleading.

Zanolife does not warrant that its servers, or emails sent from this Website, are free of defective features, computer viruses or worms, or other harmful components.You download any material through the use of this Website at your own risk, and you will be solely responsible for any damage done to your computer system or loss of data that results from the download of any such material.No advice or information, whether oral or written, obtained by you from Zanolife or through or from the service, shall create any warranty not expressly stated in these terms and conditions.

Limitation of Liability

Zanolife accepts no liability for any direct or consequential loss arising from the use of the information contained on this Website.Zanolife and its officers, directors, employees, agents or other third party providers are not liable to you or anyone else for any damages of any kind, including but not limited to, direct, indirect, consequential, incidental, special, punitive, or exemplary damages(including but not limited to lost profits, loss of business or loss of data or damages that result from use or loss of use of this Website), even if Zanolife has been advised of the possibility of such damage, claims, injuries or losses(including but not limited to from the use or attempted use of this Website or another linked website).

Copyright, Trademarks & Images

The contents of this Website, including but not limited to, text, photographs, graphics, video and audio content is protected by copyright as a collective work or compilation under the copyright laws enforced in the Hong Kong SAR and other countries.Without limiting the foregoing, the domain names www.zanolife.com; www.zanolife.com.hk; www.zanolife.hk; and www.zanolife.cn are jointly owned or controlled by Zanolife and its affiliate. The “Zanolife” name and the logo are trade marks and property of Zanolife.

Images displayed on this Website are the property of, or used with permission, by Zanolife. The use of these images, including the reproduction, modification, distribution, transmission, republication, display or performance of any content of this Website, by you, or anyone else authorised by you, is prohibited unless specifically permitted herein.Any unauthorised use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Without limiting the generality of the foregoing, all use of this Website are only for non-commercial use only.You must not re-distribute, copy or share any part of this Website over any network, including a local area network, nor sell or offer it for sale or distribute without giving proper and accurate reference to its source.

Third Party Links

To facilitate access to information provided by third parties, Zanolife may provide or assist in providing links to websites operated by third parties. Zanolife has not approved or endorsed the materials contributed by third parties on Zanolife, and has no control over any such other Websites or the products/services offered. You should direct any concerns regarding any external link to the site administrator or webmaster of such sites.

The existence of any such materials or links to external websites shall not constitute any form of endorsement of, or representation or warranty by Zanolife regarding such websites, the products or services of the websites or the operators of the websites.Your access to and use of such linked websites is governed by the terms of use and privacy policies of those websites, and shall be at your own risk.

Zanolife will not have or accept any liability, obligation or responsibility whatsoever for the privacy policies and customer information practices of third-party internet websites hyperlinked from our Website.Zanolife reserves the right to disable any unauthorized third party links and specifically disclaims any responsibility for the contents of any other websites linked to this Website.

Online Transactions and Payment

If applicable and available, this Website allows you to make online purchases by means of secure online payment.Payment is safely processed from your credit/debit card or bank account to the bank account of the service provider through a third party payment processor and your credit/ debit card or bank account information is not supplied to Zanolife. It is recommended that you retain a copy of the transaction for record keeping purposes.

You agree, understand and confirm that your details relating to your credit/ debit card or bank account information may be susceptible to misuse, hacking, theft and/ or fraud and that Zanolife has no control over such matters.We do not accept or assume any liability in the event of such unauthorised interception, hacking or other unauthorised access to information provided by you.

Zanolife is not responsible for loss of communication or any inaccuracy, error or delay in, or mission, of any data as a result of mechanical, software, computer, telecommunications or electronic failures.Should your confirmation of payment not reach you as a result of these failures Zanolife is not liable to you in any way for loss or damage caused.We hold the right to refuse to process transactions at any time and for any reason to the extent permitted by law, and will not be held liable for damage or loss caused as a result.


You agree to indemnify, defend, and hold harmless Zanolife, its officers, employees, agents, representatives, content and service providers from and against all losses, expenses, damages and costs resulting from any violation of these terms and conditions or any activity related to your account with Zanolife (including negligent or wrongful conduct) by you or any other person accessing the Website using your Internet account.

Jurisdiction and Governing Law

The information provided on this Website is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Zanolife or its affiliates to any registration requirement within such jurisdiction or country.

These terms and conditions shall be governed by, and shall be construed in accordance with, the laws of Hong Kong.The courts of Hong Kong shall have non-exclusive jurisdiction to hear and determine any suit, action or proceeding, and to settle any disputes, which may arise out of or in connection with these terms and conditions and, for such purposes, you agree to submit to the jurisdiction of the courts of Hong Kong.You hereby waive any objection which might at any time require the courts of Hong Kong to be nominated as the forum to hear and determine any proceedings and to settle any disputes.

Privacy Policy

During the use of our Website or in the course of our normal business activities, Zanolife may request you to provide your personal data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong)) and any other information obtained from you or from another source.You may decline to provide the personal data but in that case Zanolife reserves the right to refuse to provide our services to you.We agree to maintain your data privacy, in accordance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong). For more information please review our privacy policy, which forms part of these terms and conditions and hereby is incorporated by reference, to learn about our information collection practices and the measures we take to preserve the privacy and security of your information.

You represent, warrant and covenant that your personal data and other information provided to us are true and accurate, and that you will not misrepresent your identity or any other information when communicating with Zanolife through this Website.You agree that no information communicated or submitted by you to Zanolife will violate any personal or proprietary right of any third party.You agree that you shall remain solely liable for the contents of any comments or other information submitted by you to Zanolife.

If we choose to correspond via telephone or email we have the right to record conversations for quality assurance reasons, training purposes and the prevention of fraud.Commitment to these communication methods represents consent on your part to any such recordings.


A cookie is an element of data that a website can send to your browser, which may then store it on your system. You acknowledge and accept that this Website uses cookies.A cookie does not give us access to your computer or any information about you, only data you choose to share with us. Web browsers by default will automatically accept cookies, but you are able to turn them off in setting options; this may however prevent you from taking full advantage of this Website.


If you ever have any questions about these terms and conditions, please contact us at [email protected].

Last updated on: October 2018

Contact us

(852) 2152 2097